Terms and Conditions
Please read and agree to these Terms and Conditions before ordering any services from Cakes Glorious Cakes.
How far in advance to order your cake
Orders for wedding cakes can be high especially in the summer months so please let me know your wedding date as soon as possible. I do accept short notice cake orders subject to the availability of the date required. Cakes for other occasions can usually be accommodated with as little as a weeks notice.
Prices of cake vary according to size and shape of cake that you choose and the complexity of the decoration. Please contact us for a free, no obligation, personal quote.
We can advise on sizes of cakes required to cater for the number of guests at your wedding. Consider whether you want to keep the top tier and also whether you need additional slices to post to guests not attending your wedding.
Fruit or Sponge
All tiers can be fruit or sponge, or you can have a combination of fruit and sponge tiers.
A non refundable deposit of 30% of the total cost of your cake is required to secure your booking, with the balance due a month before the wedding date, or full payment will be required for cake orders accepted 30 days or less before the date the cake is required. Payment should be made by cash or bank transfer.
Please note that if full payment of the wedding cake is not received 28 days prior to the delivery, collection and/or set-up date, it is assumed that the cake has been cancelled. The cancellation policy, therefore, applies in all cases.
If you cancel your wedding cake for any reason up to a month before the designated wedding date, the deposit paid is non-refundable. All other monies paid will be refunded by cheque within 14 days of cancellation.
If your wedding cake is cancelled less than a month before the designated wedding date, no refund will be paid.
Change of Wedding Date
If, for any reason you wish to re-arrange the date of your wedding, Cakes Glorious Cakes will try its best to accommodate these changes without any additional charges provided sufficient notice is given and that we are able to provide a cake for the re-arranged wedding date. However, if we are fully booked on your new wedding date and cannot provide the wedding cake, it will not be possible to refund your deposit.
Collection or Delivery
Delivery of wedding cakes within 15 miles of CM77 will be free of charge; there is a charge of 45p per mile for deliveries further afield. Collection can be made by prior arrangement.
Once the cake has been collected or delivered, Cakes Glorious Cakes cannot be held responsible for any interference or damage to the cake.
While Cakes Glorious Cakes will try to ensure that your cake is presented at its very best we cannot be held responsible for the location of the cake at the venue, the stability of the table, or how level the table is which the cake is displayed on, or the quality of the surroundings around the cake. Therefore, please ensure that the 'cake presentation table' is level, stable and strong enough to hold the cake. Please also remember that chocolate covered cakes can melt under extreme conditions as are found within a marquee on a hot summers day.
Pillars and Boxes
Cakes will be provided with pillars if required, and will be individually boxed except for stacked cakes which are stacked together and the cake in a single box.
Cake Stand and Knife Hire
I have base stands, round & square, and shaped stands with wedding cake knives for hire, which will incur a cost of £80.00, £40.00 of which is refundable on the return of the Stand and Knife.